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Microsoft Dynamics CRM

Help boost sales, satisfaction, and service with a CRM system that works the way you do.

Let AdvancedSPS show you how…

Microsoft Dynamics CRM is an easy to use customer relationship management (CRM) solution that is accessible directly from Outlook or Internet Explorer, enabling your organization to efficiently support sales, marketing, and customer service operations. It is a fast, flexible, and affordable solution that drives consistent, measurable improvements in every business process, enabling closer relationships with customers and helping to achieve new levels of profitability.

Our Microsoft CRM Consultants work with you to leverage the full power of Microsoft Dynamics CRM to provide your organization with the tools and capabilities it needs to create and easily maintain a clear picture of customers - from first contact through to purchase and post-sales support.

Effectively manage lead capture from multiple channels, enable closer management of your sales cycle, define your target market and track each campaign’s success.

The AdvancedSPS team uses a proven methodology that guides every step of implementation. We gather all your requirements, manage all project documents, complete the solutions development and deliver the final application to your specifications and you avoid common pitfalls.


Sales
Drive sales productivity, user adoption and consistent best practices

Microsoft Dynamics CRM for Sales supports your sales team by providing the most effective tools for managing every stage of the sales cycle, giving your sales professionals fast access to useful data online or offline so they can work efficiently and spend more time selling.

Streamline and automate your sales processes and enable sales people to create a single view of the customer to help ensure a shorter sales cycle, higher close rates, and improved customer retention.

Find out more about the Sales module: more about sales...

CRM 4.0 Sales Automation Datasheet


Marketing
Deliver impactful marketing campaigns and consistent communications

Microsoft Dynamics CRM for Marketing provides marketing professionals with robust data cleansing and segmentation tools, leading campaign management features, and insightful marketing analytics to increase the effectiveness of marketing programs, improve efficiencies, and better track key metrics. Tools include a holistic, comprehensive set of marketing capabilities so you can target your customers effectively.

Find out more about the Marketing module:  more about marketing...

CRM 4.0 Marketing Datasheet


Customer Service
Improve customer satisfaction and service effectiveness.

Microsoft Dynamics CRM for Customer Service helps your employees deliver superior service, reduce support costs, and improve customer retention. Deliver customer information, case management, service history, and support knowledge directly to the desktops of customer service representatives and supervisors, giving them the tools to deliver consistent, efficient service that enhances customer loyalty and profitability. Microsoft Dynamics CRM provides a comprehensive customer service solution that is familiar to users, completely customizable to your business process, and scalable to meet the growing de¬mands of any size business.

Find out more about the Service module: more about service...

CRM 4.0 Service Datasheet